PyrusMalus | Support

Having a bad-Mac day?

Having a bad-Mac day?

Everyone has the occasional bad-Mac day, but why do they always seem to happen at the most awkward times? Do your applications deliberately become unstable as deadlines approach, or is it just your imagination? Does your printer fall out with your Mac and refuse to communicate with each other, just when you need to get something printed? Worried about making the move to Mac OS X, and not sure if all your hardware and software will cope?

PyrusMalus Support Packages

PyrusMalus offer a range of Support Packages for your Macintosh-based systems and networks, which can be tailored to the level of support you require. Our Support Packages work on a per-incident basis — every time you have a technical query or problem we'll treat it as an incident, and provide a solution. By being based on a per-incident basis, rather than being charged on a per-hour basis, you avoid the uncertainty of not knowing how much it'll cost to get your problems solved: sometimes a seemingly trivial problem can take hours to fix!

Getting Started

To get started with a PyrusMalus Support Package, we would first consult with you to determine the level of support you require, and the hardware and software that you use.

Support Packages are available from £250 for 10 incidents per year, each one is individually tailored to your requirements.

Support Packages cover the popular Mac OS applications, on Mac OS 8, Mac OS 9, Mac OS X, and Mac OS X Server. Support Packages don't cover hardware repairs, although we can assist in diagnosing if a problem is hardware related.